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Privacy policy

Privacy Policy

Last updated: 3/17/2026

At Urbll (“we,” “our,” or “us”), your privacy matters to us. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view and how you interact with the Site.

We collect this information using technologies such as:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this as “Order Information.”

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process payments

  • Communicate with you regarding your order

  • Provide customer support

  • Screen orders for potential risk or fraud

  • Improve and optimize our website and user experience

  • Send marketing communications (if you opt in)

  • Deliver relevant advertisements and measure their performance

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping carriers

  • Email and marketing service providers

  • Analytics providers (such as Google Analytics)

We may also share your information to comply with applicable laws and regulations or to protect our rights.

4. Advertising & Customer Matching

We may share limited customer information (such as email address, phone number, or name) with trusted third-party advertising partners, including Google, to help us deliver more relevant advertisements and measure the effectiveness of our marketing campaigns.

This may include securely uploading customer data to platforms such as Google Ads, where the data is hashed and matched to existing user accounts for personalized advertising (“Customer Match”).

We only share this information in compliance with applicable laws and obtain consent where required. These partners are not permitted to use your information for their own independent purposes.

You can opt out of personalized advertising by adjusting your settings through your Google account or by contacting us.

5. Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by:

6. Your Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Opt out of certain data uses

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, except where we are legally required to retain it.

8. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

10. Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:

Email: info@urbll.com
Business Name: Urbll LLC
Website: urbll.com

By using our Site, you agree to the terms of this Privacy Policy.